The process of becoming a member of ACARE involves an audit in which an auditor from a certified ACARE center will determine if and how your center meets the 32 criteria. You will find these criteria again in the “audit report” in the general audit package that we will be making available to each applicant. Together with sending that information we ask if you already have an auditor in mind – any head and deputy of a certified ACARE center can be an auditor. If not, we are of course happy to find one for you. Once an auditor is found, we will connect you and leave you to find a convenient date.
The audit can take place on site or via online conferencing. Which way you choose depends on the preferences of applicant and auditor and of course on the current pandemic situation/restrictions in your area.
A video conference platform should be used for the audit on remote and the ACARE office will be happy to help if auditors or applicant ACAREs do not have access to such a platform. The ACARE office is ready to answer any questions on remote auditing that applicant centers may have.
Audit on remote (via video conference)
To help the auditor to prepare the audit und to allow the ACARE Steering Committee to gain a deeper insight into your center as the audit report would allow, we ask that you send pre-prepared materials to the auditor and the ACARE office. This documentation should be reach us at latest 10 days before the audit takes place.
These materials should show how your center meets the 32 ACARE criteria and may include photos, certificates, and any other documents that you feel are appropriate to send to the auditor (please keep confidentiality laws in mind!). This documentation is a mandatory element of the audit process.
For both cases (on site or on remote audit) up to 2 hours should be scheduled for the audit meeting.
Below you will find an example of such preparation by ACARE/UCARE Center, Faculty of Medicine Siriraj Hospital, Mahidol University, that we think is exemplary
Final_ACARE_audit_documentation_report_exemplary (ACARE Bangkok).
After the audit visit, the ACARE steering committee will review the audit report that your auditor filled out and the ACARE office will inform you about the results. If the audit was successful, you will receive a certificate from us that is valid for two years. If the audit was not successful, you will receive an explanation on which criteria your center should work on, after which another audit can be planned as soon as the criteria are fulfilled
Watch a short video on the process here: